Implementation Analyst

CodaMetrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. CodaMetrix’s  autonomous coding supports improved patient care and drives efficiency under fee-for-service and value-based care models.

We are passionate about getting doctors away from the keyboard and back to clinical care.

Position Overview

At CodaMetrix, the Professional Services team is a customer-facing team that implements and supports software applications that improve the medical coding, registration and billing efficiency at customer sites. The Implementation Analyst reports up through the Professional Services team. As part of the Professional Services team, the Implementation team implements CodaMetrix solutions within our customer base. Each Implementation Analyst is responsible for all aspects of their assigned implementation projects whether the work is to be completed by them or by others within our organization.

Responsibilities:

• Build strong customer relationships
• Participate in all customer and internal project calls from sales handoff through transition to support
• Create and manage project Jira tickets
• Coordinate work across internal teams (Integration, Data Analysts, CQA, ML, DevOps, DI) and build strong cross-team relationships
• Escalate project risks
• Research issues and perform implementation tasks
• Analyze customer files for completeness and accuracy of data
• Help develop and test customer rules
• Facilitate Coding Discovery with Coding and drive Billing Discovery
• Facilitate internal and customer data validation
• Work with customer on developing test scenarios and executing test cases
• Support parallel testing, cutover, go-live and transition to Support
• Work with customer's Account Manager/Project Manager to ensure successful implementations
• Analyze data and work with Coding to create Rules
• Work with Coding on coding issues and setting Thresholds
• Work with Integration team on data needs and interfaces
• Serve as first point of contact for their Implementation projects

Requirements:

• 3+ years experience as an Analyst in a hospital or healthtech company
• Bachelor's degree or equivalent, additional years of experience
• Detail oriented, committed to excellence and precision
• Outstanding written and oral communication skills
• Intellectual curiosity and creativity coexisting alongside critical thinking
• Ability to work efficiently under time pressure in a fast-paced environment
• Ability to multitask and handle multiple concurrent projects
• Positive and patient team player

What CodaMetrix can offer you:

Learn more about our full-time employee benefits and how we take care of our team.

• Health Insurance: We cover 80% of the cost of medical and dental insurance and offer vision insurance
• Retirement: We offer a 401(k) plan that eligible employees can contribute to one month after their first day
• Flexibility: We have a generous Paid Time Off policy, which is managed but not limited, so you can take the time you need to relax and rejuvenate
• Learning: All new hires complete our 7-week Onboarding Program where they learn about our company and each of our departments through live sessions hosted by a variety of our leaders
• Development: We provide annual performance evaluations and prioritize working with employees on what their individual growth looks like
• Recognition: We recognize the outstanding achievements of our team through annual company awards where employees have the opportunity to nominate their peers
• Office Location: A modern open plan workspace located in the bustling Back Bay neighborhood of Boston
• Additional Employer Paid Benefits: We offer employer-paid life insurance and short-term and long-term disability insurance

Background Check Notice

All candidates will be required to complete a background check upon acceptance of a job offer.

Equal Employment Opportunity

Our company, as well as our products, are made better because we embrace diverse skills, perspectives, and ideas. CodaMetrix is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment.

Don’t meet every requirement? We invite you to apply anyway. Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At CodaMetrix we are committed to building a diverse, inclusive and authentic workplace and encourage you to consider joining us.